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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

  Review by Peter Sergeant, submitted 18/04/08.
Quality of retailer website5 / 5  5 / 5
Standard of service - items in stock5 / 5  5 / 5
Quality of sales service and warranty5 / 5  5 / 5
Standard of service - ordering5 / 5  5 / 5
SummaryOrdered a Toshiba 46XF355DB LCD TV on line on the evening of 9/4/08. Advised by telephone on 11/4/08 that delivery would be on 16/4/08. Received text on 15/4/08 confirming delivery would be am on 16/4. Call from driver 11am on 16/4 that they would be at my home in 20 minutes - and they were. Cannot fault the whole procedure at all.
On the face of it not the cheapest price for this TV but factor in the 5 year guarantee worth about £250 (which I would have bought anyway) and they beat the rest by a good £200 + their returns policy is outstanding.
I highly recommend John Lewis on my experience.
Do you recommend this retailer?Yes

  Review by Marie, submitted 15/03/08.
Quality of retailer website5 / 5  5 / 5
Standard of service - items in stock5 / 5  5 / 5
Quality of sales service and warranty5 / 5  5 / 5
Standard of service - ordering5 / 5  5 / 5
SummaryI ordered my Dyson from them as it was the cheapest, the site was very easy to use and my order was delivered the next day!
Do you recommend this retailer?Yes