Currys - Information

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NameCurrys
Rating & reviews Retailer Rating: 4.7 / 5 303 reviews
Retailer Web PageGo to store Go to store
Head Office AddressDixons House, Maylands Avenue, Hemel Hempstead, Herts HP2 7TG.
Telephone0870 1545570
Telephone Order0844 561 6263
Refund Policy14 days. (7 days if you go through a store)
Payment Optionscredit or debit cards only for online orders.
Guarantee1 Year
Pay by InstallmentYes
Cost of DeliveryMost Products - £19.95 Side-by-Side Fridge Freezers - £49.95 Rangestyle Cookers - £39.95
Low Price GuaranteeYes

Customer Satisfaction Evaluation

Overall purchase experience
4.7 / 5
4.7 / 5
Based on  303 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Purchase

Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.3 / 5
4.3 / 5
Product information
4.3 / 5
4.3 / 5
Price
4.5 / 5
4.5 / 5
Website performance
4.4 / 5
4.4 / 5
Payment options
4.6 / 5
4.6 / 5
Delivery options
4.4 / 5
4.4 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Customer support
3.6 / 5
3.6 / 5

Evaluation of Delivery

Availability of product you wanted
4.6 / 5
4.6 / 5
Order tracking / status information
4.6 / 5
4.6 / 5
On-time delivery
4.8 / 5
4.8 / 5
Product met expectations
4.7 / 5
4.7 / 5
Customer support
4.3 / 5
4.3 / 5
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Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 09/10/08
Overall rating
1.0 / 5
1.0 / 5
Comments

First order was a freezer delivered on Monday 6/8/08. It was so badly damaged & the men were going to leave it though the side was caved in & the door would not open.A replacement was sent on Wednesday along with a frdge freezer that I had also ordered. The fridge freezer was dented but the other freezer was OK.I only kept them because by this time I was so Pissed of with Currys & the thought of having to sort out the recovery of my money. I have been A Currys customer all my life which has now ended. Sort yourselves out.My Family could not believe how badly I was treated on the phone by your useless staff

Review by Pricerunner Customer Satisfaction Evaluation submitted 09/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

I have not yet recieved the product as they are out of stock

Review by Pricerunner Customer Satisfaction Evaluation submitted 05/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

my order was given to my neighbour withiut my permission or without a card note or call to let me know. this, i feel, was very un-professional.

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

It was good to be ablw to find the time for my deluivery slot on line , and also that someone rany to let me know the day before. It was also helpful to have a phoner call just before the good werwe delivered. The men on the delivery van were excellent, very polite, helpful and delivered the fridge freezer and collected the old one without any fuss. thank you

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

was very satisfied with the purchase and happy with the product I bought also would like to mention the delivery driver who came back to my door when I phoned him within a couple of minutes after missing him the first time

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I have, so far, been impressed with the on-line service from Curry's. I have been given a date for delivery and installation of a cooker for 8th October so I cannot comment yet on the overall service.

Review by Pricerunner Customer Satisfaction Evaluation submitted 16/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

good price, good delivery, purchasing and paying for easy.

Review by Pricerunner Customer Satisfaction Evaluation submitted 12/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I am delighted with my order and it arraving as securly and prompt

Review by Pricerunner Customer Satisfaction Evaluation submitted 08/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

The whole process was very easy and everything went smoothly, from purchase to delivery to the setting up and functioning of the telvision.

Review by Pricerunner Customer Satisfaction Evaluation submitted 08/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

We received a call early in the morning explaining delivery time, They arrived on time,removed all packagaing and placed item carefully in our home...FANTASTIC

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